About the author

Rahel Heini has a Master's degree in European Global Studies (University of Basel) and works for Staufen.Inova as a consultant and trainer. She has several years of experience in marketing, sales and after sales as well as industry knowledge in the cleantech, construction and electrical sectors. Rahel Heini ensures an excellent customer experience through her marketing and sales aligment. She is a communicator and creative mind with a high level of implementation expertise.

Rahel Heini brings expertise in the area of lean office and supports the optimization of processes by reducing waste, improving communication and using the right digital tools. She also has experience in the implementation of sales and operations planning as well as in interface optimization and organizational design in sales, marketing and operations. As a coach, she supports managers in the introduction of store floor management.
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